e.b.west Posted December 14, 2009 Report Share Posted December 14, 2009 I just upgraded my computer and PTE. The Video maker registration code had expired and I bought a new one of those too.When I open the project in video maker (for TV) it goes fine until I get to the page where it asks for a project name and the other choices. As soon as I click on any field (or just on the page) it immediately locks up. Everything else seems to work fine, it's only when I go to the video maker section that it freezes.It's running Windows 7 on an i7860 intel with 8 gigs of ram and a ATI Radeon HD 4650 video card.Any ideas what the problem could be? I'll try support also.Thanks Link to comment Share on other sites More sharing options...
e.b.west Posted December 14, 2009 Author Report Share Posted December 14, 2009 I just tried the newest Beta and it didn't help. Link to comment Share on other sites More sharing options...
Ken Cox Posted December 15, 2009 Report Share Posted December 15, 2009 DID YOU TRY one of the earlier versions?ken Link to comment Share on other sites More sharing options...
e.b.west Posted December 15, 2009 Author Report Share Posted December 15, 2009 DID YOU TRY one of the earlier versions?kenYes, I went back to 5.6 and it did the same thing. That's why I figure it's something with Win 7 or this computer. When I click n the name project screen it greys out and stops responding. Link to comment Share on other sites More sharing options...
Ken Cox Posted December 15, 2009 Report Share Posted December 15, 2009 did you try starting vb by itselfand did you try shutting off all anti virus /spybot etc while you do it ken Link to comment Share on other sites More sharing options...
fh1805 Posted December 15, 2009 Report Share Posted December 15, 2009 You say in your original post that you have upgraded your computer. Have you downloaded and installed all the latest drivers for all your various cards and devices? If I had upgraded my PC, I would regard this as an absolutely essential step, especially in connection with a new operating system such as Windows 7. And I would also go and re-check all the drivers every week or two for perhaps a couple of months in case any new drivers are released that resolve problems associated with Windows 7.regards,Peter Link to comment Share on other sites More sharing options...
e.b.west Posted December 15, 2009 Author Report Share Posted December 15, 2009 did you try starting vb by itseldand did you try shutting off all anti virus /spybot etc while you do it keYep, I did both, several times. Link to comment Share on other sites More sharing options...
e.b.west Posted December 15, 2009 Author Report Share Posted December 15, 2009 You say in your original post that you have upgraded your computer. Have you downloaded and installed all the latest drivers for all your various cards and devices? If I had upgraded my PC, I would regard this as an absolutely essential step, especially in connection with a new operating system such as Windows 7. And I would also go and re-check all the drivers every week or two for perhaps a couple of months in case any new drivers are released that resolve problems associated with Windows 7.regards,PeterI went through and checked for updates on all the drivers since I had seen that solution for so many other things. Still does the same thing.If you are familiar with the Task Manager, I checked there and every time I try to run VB it leaves "Burn.exe*32" running under Processes. I've tried to start VB twice and now there are 2 instances of the Burn.Exe*32 running.Don't know if that helps. Link to comment Share on other sites More sharing options...
e.b.west Posted December 20, 2009 Author Report Share Posted December 20, 2009 I'll try to get this to the top again.I see by this post, http://www.picturestoexe.com/forums/index.php?showtopic=11130 that I'm not the only one with the problem. I didn't look at it at first because I don't understand French.I got an email 3 days ago that it was being referred to the developer who, I assume, is Igor. Is he out of town or on vacation? Link to comment Share on other sites More sharing options...
Ken Cox Posted December 20, 2009 Report Share Posted December 20, 2009 Igor is back from vacation.Could be he is trying to sort out your problem as well as other's.ken Link to comment Share on other sites More sharing options...
e.b.west Posted December 20, 2009 Author Report Share Posted December 20, 2009 Igor is back from vacation.Could be he is trying to sort out your problem as well as other's.kenThanks, in this case No News is NOT Good News. Just wondering. Link to comment Share on other sites More sharing options...
Guest showman Posted December 20, 2009 Report Share Posted December 20, 2009 Only if your Music System supports 5.1 output then buy a 5.1 system and connect your music system to it. Orwise buy an amplifier and connect any extra speakers through it.____________Midnight Hour Link to comment Share on other sites More sharing options...
fh1805 Posted December 20, 2009 Report Share Posted December 20, 2009 Not sure the post from showman (#12 above) was intended for this topic. I don't see any relevance.regards,Peter Link to comment Share on other sites More sharing options...
e.b.west Posted December 20, 2009 Author Report Share Posted December 20, 2009 Not sure the post from showman (#12 above) was intended for this topic. I don't see any relevance.regards,PeterThanks, I thought I was really missing something. Link to comment Share on other sites More sharing options...
Ken Cox Posted December 20, 2009 Report Share Posted December 20, 2009 Thanks, I thought I was really missing something.Do you have another dvd authoring program on the computer that you can use -- does it work okare you having other problems with windows 7 or any other program on the installken Link to comment Share on other sites More sharing options...
e.b.west Posted December 20, 2009 Author Report Share Posted December 20, 2009 Do you have another dvd authoring program on the computer that you can use -- does it work okare you having other problems with windows 7 or any other program on the installkenI'll be away from that computer until Monday evening, but the PTE dvd builder is the only problem I've had so far. I'll try the DVD burner that came with the computer when I get back. Link to comment Share on other sites More sharing options...
e.b.west Posted December 22, 2009 Author Report Share Posted December 22, 2009 I tried the bundled DVD burner from HP and all functions seem to work. I burned some photos to a DVD with no problem.I've used a different set of pictures from a different folder and I've uninstalled and re-installed PTE twice. The second time I even deleted the registration from the registry and it still locks up the minute I click on the project page to begin the burn.I can now understand the frustration of some of the people who write in for help, especially to the help desk at WNsoft. Except for one reply from Peter, you (Ken) are the only one who has tried to address the problem. I've heard nothing from the staff. I'm certainly no expert with PTE but I've had it since 2002 so I know it should be working and it's not. Link to comment Share on other sites More sharing options...
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