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Video Builder not working


jdearman

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I have just upgraded from V 6.5 to V 7.0

I cannot get get video builder to work. Do I need to re-download it or what?

Jim

Lin,

Specific actions taken,

1. Selected publish

2. Selected Project Options

3. Selected DVD-Video Disc

4. Selected Project options

5. TV System---NTSC

6. Aspect Ratio---16.9

7. Depressed the Start Button

8. Proper show is displayed in lower section of screen

9. Computer indicates that it is running, i.e., on Windows V7, the small circular indicator is giong round and round.

10. Everything just stays in this configuration

11. The notation at the top left of the screen reads" WinSoft Video Builder 7.0 (not responding )

Hope this helps?

Jim

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Hi Jim,

Could you be more specific about "can't get VideoBuilder to work?" What happens - error messages, etc., and when?

Best regards,

Lin

Lin,

Specific actions taken,

1. Selected publish

2. Selected Project Options

3. Selected DVD-Video Disc

4. Selected Project options

5. TV System---NTSC

6. Aspect Ratio---16.9

7. Depressed the Start Button

8. Proper show is displayed in lower section of screen

9. Computer indicates that it is running, i.e., on Windows V7, the small circular indicator is giong round and round.

10. Everything just stays in this configuration

11. The notation at the top left of the screen reads" WinSoft Video Builder 7.0 (not responding )

Hope this helps?

Jim

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Last page of Video Builder.

Turn all options off other than the ISO option.

If it will create the ISO option then it is your DVD burner etc options that are causing the problem.

P.S. Have you changed anything since you last used VB to create a DVD?

DG

Dave,

As we both already know, you are far more advanced than I. However again, I do not know what the ISO option is nor can I relate to what the last page of video builder is. I have not changed anything since creating my last DVD.

Another responder to my request for help suggested that my license for video builder may have expired. I have looked through my old records and cannot find when my video builder license started. I do remember having this problem in the past, but do not remember how far back into the past. I am ok with assuming that my video license has expired, ready to renew even if not expired, just want to get on with this wonderful software.

As I understand, the upgrades to my PTE V7.0 deluxe are free and I have upgraded. How do I upgrade my Video Builder? I followed some of the comments in FAQ and found where I could buy PTE, but not Video Builder.

I hate to be a pest.I appreciate any and all advice

Jim

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I think that you would get a definite message saying that you need to load a key.

The fact that it is not responding suggests something else.

In VB you keep clicking on NEXT until you reach the last page with:

Project Name

Create MPEG2

Create DVD Folders

Create ISO File

Burn DVD disc

Turn all other options off and leave the ISO option on - click on start.

If it works it will tell us something.

DG

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I think that you would get a definite message saying that you need to load a key.

The fact that it is not responding suggests something else.

In VB you keep clicking on NEXT until you reach the last page with:

Project Name

Create MPEG2

Create DVD Folders

Create ISO File

Burn DVD disc

Turn all other options off and leave the ISO option on - click on start.

If it works it will tell us something.

DG

Dave,

It worked!!

What did it tell us??

I went ahead a burned a disc and put it in the TV DVD. The movie clips, which played good and at the right speed on my computer, played jerky and skippy on the TV. What did I do wrong? I remember at one time being prompted if I wanted to use the original file or optimize the file. I choose original because it worked good on the computer. Should I have chosen to optimize?? If so, How do I go back and optimize?

Your thoughts

Jim

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Dave,

It worked!!

What did it tell us??

I went ahead a burned a disc and put it in the TV DVD.

How did you burn it to the DVD?

The method I asked you to try is the method I have always used when writing from PTE to a DVD.

After creating the ISO file I just double click on it and the correct module in ROXIO kicks in to burn it to DVD. Never made a coaster.

Works every time!

And the beauty of it is that if I want multiple copies I don't have to start from the beginning again.

DG

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