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Trouble shooting


Ingrid Gane

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Hi Ingrid,

No, that's not the problem even if you did cure it by renaming one image. You can use an image with the same name any number of times, but when you have two images with the identical names which are called from different folders, PTE will give you the error message and refuse to create the zip file.

What the error message was telling you is that you had a two files called wm morris transp.png located one in a folder called Fey H and the other in a folder called Fey G, both on the D: drive. 

A good way to avoid this in the future is to do checks for duplicate images and remove any duplicates before creating your show. It's perfectly O.K. to have any number of duplicate images, but when you add the images to a slideshow, images with the same name must be located in the same place.

Here is the logic behind this: You "could" have two images with the same name but having totally different content if they were located in different folders. For example, you could have an image called dog.jpg and have it in a folder called spaniels. You could have a totally different image called dog.jpg in a folder called hounds. When PTE makes a zip file, it places all images plus the PTE file, etc., in a single zip archive to be unzipped in a single folder. Windows or MacIntosh will not allow two files with the same name in a single folder so PTE has no way of knowing that these two files with the same name are of the identical image or not. If a zip file were created and only one of the files called "dog.jpg" were included when you actually used a picure of a hound and a picture of a spaniel, each having the same name but called from two locations even though the executable and preview would be fine, if PTE tries to make a zip file it doesn't know whether these are of the same dog or two different dogs because the operating system doesn't allow two file of the same name in the same folder. 

Best regards,

Lin

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