Xenofex2 Posted March 30, 2018 Report Share Posted March 30, 2018 I have a background slide that is on screen for 8 seconds. Within O&A I have 6 objects (5 potatoes & 1 Tin of Smash) going into a bag). No problem, everything does as I expected. Also, looking at it in the mini screen player, again everything shows up as it should. Yet when looking at in Full Screen, all five potato images do not appear for some reason. Everything used are png's. Just double checked and wondered if it was just the viewing in full screen but have just exported the file, and played the exe file and it is the same, the five potatoes are missing. (Examples of the three screens are attached.) Am using 9.0.16. Probably something quite simple but at the moment this is evading us. Any suggestions please? George Quote Link to comment Share on other sites More sharing options...
Igor Posted March 30, 2018 Report Share Posted March 30, 2018 Hi George, Please send us this project with all files in a ZIP, we'll check for this problem. Quote Link to comment Share on other sites More sharing options...
Xenofex2 Posted March 30, 2018 Author Report Share Posted March 30, 2018 Igor I have just sent you a zipped file with the final save to get it within the upload limits. Hope that you can still view. George . Quote Link to comment Share on other sites More sharing options...
jkb Posted March 30, 2018 Report Share Posted March 30, 2018 Hi George, it could be that your PNG files are too large. John had a similar problem with large PNG files. Try saving at a smaller size and see if that works. Jill Quote Link to comment Share on other sites More sharing options...
Xenofex2 Posted March 30, 2018 Author Report Share Posted March 30, 2018 Jill Brilliant. Thankyou. I automatically reduce the image sizes of slides used but did not even give it a thought to also ensuring that the png sizes were also smaller. It worked and something else learnt. Many Thanks George Quote Link to comment Share on other sites More sharing options...
jkb Posted March 31, 2018 Report Share Posted March 31, 2018 Maybe Igor still needs to look at it to find out why it does this? Jill Quote Link to comment Share on other sites More sharing options...
Igor Posted March 31, 2018 Report Share Posted March 31, 2018 13 hours ago, Xenofex2 said: I have just sent you a zipped file with the final save to get it within the upload limits. Hope that you can still view. George Can you upload original project in a ZIP via Dropbox or Google Drive? Send me the download link by personal message. Quote Link to comment Share on other sites More sharing options...
Xenofex2 Posted March 31, 2018 Author Report Share Posted March 31, 2018 Igor I have just tried via Google Drive and just sent you a link. George Quote Link to comment Share on other sites More sharing options...
Igor Posted March 31, 2018 Report Share Posted March 31, 2018 George, I don't see your file. Did you send me a personal message? Quote Link to comment Share on other sites More sharing options...
stonemason Posted March 31, 2018 Report Share Posted March 31, 2018 Hi Igor this is a free large file service I use, people may find it useful for larger projects https://wetransfer.com/ Geoff Quote Link to comment Share on other sites More sharing options...
Xenofex2 Posted April 1, 2018 Author Report Share Posted April 1, 2018 Igor, Yes, as you suggested, I did, well it appears it was sent, a link to a Google Dive upload by personal message. The potato png that was not working in full screen in the original attempt, I have just checked was 4320 x 3240 pixels. As Jill suggested, I used my photo editor to reduce the size (to 1024 x 768), just did a re-save and so it is the reduced size image that is saved within the Project File in order that original images within the a/v were just overwritten. George Quote Link to comment Share on other sites More sharing options...
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