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LS,

What could be the cause that some MP4 videos can not be converted by PTE ?

Regards,
Frans

 

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It happens with certain video codecs and combination of parameters.

As a temporary solution, we recommend a free good video converter from France - HandBrake - https://handbrake.fr

In Output Settings > Video tab > Video Codec > change "H.264" option to "MPEG-4". You can keep other options by default.
It will create video optimized for PicturesToExe 9.

In future version 10.0 we fully reworked video decoders and PicturesToExe 10 doesn't require to convert video files. All video files will work directly in PTE 10.

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