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PTE Stopped [SOLVED]

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In recent days I noticed that occasionally the programme would not reopen an unpublished sequence.

The programme now refuses to open at all either a previous working file or direct from the desktop. the loading circle just  runs and the computer says the programme is not responding.

I get warnings when I open an earlier version of PTE. see attached screen shots.

I have downloaded the latest programme again to no avail.

HELP!

PTE screen shot 2.docx

PTE screen shot.docx

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Hi,

Igor will need to know your operating system, computer resources and whether or not you have antivirus software running.

You can go to Run then type in dxdiag and click on O.K. to get this information if you're running a Windows OS

Best regards,

Lin 

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UPDATE.

I had previously downloaded PTE again to deal with the problem to no avail .

I have just uninstalled PTE and reinstalled from download.

All normal again!! Thank Goodness!:D

I would still like to know if possible what may have caused this problem for information for my AV Group as I know this may have happened before to others.

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I'm glad that you resolved this problem. It seems that some settings of PTE were damaged or were wrong. Reinstallation of PTE has cured the configuration file.

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Hi Igor 

Thanks for your reply, I have never had a failure before and it came out of the blue with no apparent cause.

All's well thanks.

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