Lin Evans Posted September 26, 2019 Report Share Posted September 26, 2019 One of our Facebook Group users is using PTE 9.0.22 Deluxe with Windows 10 and a Go Pro Hero 7, and NVIDIA Geforce GTX 1050. She's getting "Video Not Found" error messages. Any suggestions? I don't have a GoPro or Win 10 so not certain what might be causing this problem. Best regards, Lin Quote Link to comment Share on other sites More sharing options...
Igor Posted September 26, 2019 Report Share Posted September 26, 2019 Hi Lin, I recommend to try new PTE 10. It supports a wide range of video formats. Also I can check PTE 9, but I need a sample video file from GoPro Hero 7. Quote Link to comment Share on other sites More sharing options...
Lin Evans Posted September 26, 2019 Author Report Share Posted September 26, 2019 Hi Igor, I'll request a sample which doesn't work. Best regards, Lin Quote Link to comment Share on other sites More sharing options...
Igor Posted September 26, 2019 Report Share Posted September 26, 2019 Thanks, Lin Quote Link to comment Share on other sites More sharing options...
goddi Posted September 26, 2019 Report Share Posted September 26, 2019 4 hours ago, Igor said: Hi Lin, I recommend to try new PTE 10. It supports a wide range of video formats. Also I can check PTE 9, but I need a sample video file from GoPro Hero 7. Igor, Here is a sample GoPro Hero7 video clip. My last show was made in V10 Beta and had no problems using these GoPro clips. However, when I opened the show in V9, these GoPro Hero7 clips play very roughly, if at all. https://send.firefox.com/download/f66e76be25b24a6b/#jzkUtXknx85n1YVuXG3HLw Gary Quote Link to comment Share on other sites More sharing options...
cead Posted September 26, 2019 Report Share Posted September 26, 2019 Gary, Igor, On my PC in PTE 9 the quality of the GoPro file is good, but you have to convert the video, as recommended. Frans Quote Link to comment Share on other sites More sharing options...
goddi Posted September 27, 2019 Report Share Posted September 27, 2019 1 hour ago, cead said: Gary, Igor, On my PC in PTE 9 the quality of the GoPro file is good, but you have to convert the video, as recommended. Frans Greetings Frans, For me, with V10, I don't have to convert my GoPro7 video clips. They work just fine without converting. However, I do convert the video clips in order to be able to Trim and set the Bit Rate and FPS that I want. But either way, they play just fine in V10. For me, in V9, converting the GoPro7 video clips does not help. They run rough and stumble a lot. Strange that you have no problem with them in V9. I have Win10 and GeForce GTX 1070. Gary Quote Link to comment Share on other sites More sharing options...
Igor Posted September 27, 2019 Report Share Posted September 27, 2019 Gary, Thanks for your sample video from GoPro. Original video plays fine in PTE 10. And PTE 9 shows it, but not smooth. After converting it plays better. Quote Link to comment Share on other sites More sharing options...
cead Posted September 27, 2019 Report Share Posted September 27, 2019 Hi Gary, Indeed strange that the, converted, file is displayed well with me.I have Win10 and GeForce GTX 1070 Ti. Regards, Frans Quote Link to comment Share on other sites More sharing options...
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